Essential Care

Simple Explanation

Your website is monitored for potential security threats 24 hours a day.

What We Do

• Monitor your website for suspicious activity.
• Monitor for malware.
• Monitor for unauthorized access attempts.
• Monitor for security vulnerabilities.

Why This Matters

Keeping your website secure helps protect your business, your visitors, and your online reputation.

Customer Benefits

• Better protection
• Increased security
• Reduced risk
• Peace of mind

What's Not Included

• Major malware removal
• Website reconstruction after a security breach
• Third-party security software

Simple Explanation

We create backup copies of your website every month.

What We Do

• Create a secure copy of your website.
• Store your website backup.
• Prepare your website for restoration if necessary.

Why This Matters

Unexpected problems happen. A backup allows your website to be restored if necessary.

Customer Benefits

• Data protection
• Faster recovery
• Reduced downtime
• Added security

What's Not Included

• Recovery of unsupported third-party software
• Recovery of unauthorized modifications

Simple Explanation

We make sure customers can successfully contact you through your website.

Customer Benefits

• Reliable communication
• Fewer missed opportunities
• Better customer service

What's Not Included

• New form creation
• CRM integrations
• Form redesigns

Simple Explanation

We help your website operate efficiently.

Customer Benefits

• Faster loading
• Better website performance
• Improved visitor experience

What's Not Included

• Complete website optimization projects
• Major website reconstruction

Simple Explanation

Every month, we review your website's overall health.

What We Do

• Security
• Performance
• Updates
• Availability
• Functionality

Customer Benefits

• Ongoing monitoring
• Early problem detection
• Better website stability

Simple Explanation

Just like your phone receives software updates, your website requires regular updates to continue working properly.

What We Do

• Update website software.
• Update plugins.
• Update themes.

Why This Matters

Outdated websites are more vulnerable to security problems.

Customer Benefits

• Better performance
• Better compatibility
• Improved security
• Greater reliability

What's Not Included

• Website redesigns
• New website pages
• Content changes

Simple Explanation

We'll make up to two small changes to your website each month.

What We Do

• Replacing an image
• Updating a phone number
• Updating business hours
• Updating text
• Updating staff information

Customer Benefits

• Your website stays current.
• Your information remains accurate.
• Your visitors always see updated information.

What's Not Included

• Creating a new page
• Redesigning a page
• Rewriting website content
• Creating a new feature

Simple Explanation

We monitor your website to make sure it remains online and available.

Customer Benefits

• Improved reliability
• Better customer experience
• Reduced downtime

What's Not Included

• Third-party hosting outages
• Internet provider interruptions

Simple Explanation

If you have questions, we're here to help.

Customer Benefits

• Professional support
• Direct communication
• Faster problem resolution

What's Not Included

• Emergency support
• Training sessions
• Major consulting projects